Orders
:
Prices are calculated in U.S.
dollars.
After an order is placed, an order
confirmation will be sent immediately
via e-mail. Credit cards will
be charged at the time of checkout
for all items in your shopping
cart. If you receive notice that
an item or items are backordered,
you can choose to cancel the order
and your card will be refunded
for any backordered items that
you do not wish to wait for.
PLEASE
NOTE : Since the
merchandise you order may be shipped
from several locations, items
may arrive separately.
As a result, they may arrive to
you at different times and in
separate Packages. You will not
incur additional shipping charges
.
Cancellations,
Returns & Exchanges
:
PlusBabyBlanket's goal is to
provide our customers with the
highest quality service and merchandise.
Because many of our products are
custom designed at the time an
order is placed, we ask that you
please make your selection very
carefully as these items are not
returnable.
-
Non-furniture & Non-custom
designed purchases
If you are not satisfied with
your purchase, please notify PlusBabyBlanket
within 10 business days of receiving
your order. All returns must have
prior authorization. You may reach
us by email at: info@plusbabyblanket.com.
All returns must be unused and
returned in the original packaging
for full credit. If you fail to
notify PlusBabyBlanket of your
desire to return or replace your
purchase within the 10 business
day window, or if PlusBabyBlanket
suspects an item that you have
returned has been used, your merchandise
will be shipped back to you at
your expense. Upon receipt of
your approved return, PlusBabyBlanket
will either issue a refund for
the purchase price of your item(s)
to the credit card used for your
purchase or ship the item you
have selected in exchange. There
are no returns, exchanges or credit
after 30 days from receiving your
order. Shipping costs cannot be
refunded by PlusBabyBlanket.
All shipping charges are the customer's
responsibility. If you received
free shipping with your purchase,
the cost of the initial shipping
and handling will be deducted
from your refund. Shipping costs
will apply to replacement items.
Insurance and tracking are recommended
as we are not responsible for
packages lost in transit to our
return address.
PlusBabyBlanket
reserves the right to cancel orders
or refuse service to anyone at
any time.We reserve the right
to cancel orders for items that
have been advertised at a wrong
price, discounted rate, have incurred
an unusually long back order time
or have been discontinued. We
also reserve the right to cancel
any order which was posted to
the site with errors of color,
style or price. If we cancel your
order after we have charged your
credit card, we will refund your
card the amount charged.
-
Furniture & Custom Designed
Orders
All furniture and custom-designed
bedding, accessories, select gifts
or other made-to-order products
require payment in full upon order.
Because artisans craft these items
to your specifications, PlusBabyBlanket
cannot accept returns or cancellations
on these products and all sales
will be final.
Returns
for Drop Ship Items :
All drop ship items must be returned
to the manufacturer at buyer expense
and will be subject to a 10% re-stocking
fee.
Shipment
Refusal :
Customers who refuse to accept
delivery of any order will be
held responsible for all postage
and handling fee's associated
with the delivery.
Returns
& Exchanges on items that
are Lost, Delayed or Damaged
:
PlusBabyBlanket
is not responsible for lost, delayed,
or damaged items that are being
returned. Please send all returns
with insurance and delivery confirmation.
Note: All packages sent via UPS
or FedEx are traceable and automatically
insured for $100. Items sent via
US postal Service are not traceable
nor insured unless you specifically
request those services. You can
email us at info@plusbabyblanket.com
Warranty
Information :
PlusBabyBlanket
upholds the warranties offered
by the artisans and manufacturers
who craft our products. Manufacturer's
warranties vary, so we encourage
you to ask a PlusBabyBlanket
consultant for specific warranty
information on products of interest.
Shipping
:
PlusBabyBlanket
ships merchandise via UPS, USPS,
FedEx and by specialized furniture
carriers. Many factors determine
which option is used to ship your
purchase, including the weight
and dimensions of the product.
Most orders are shipped direct
form the manufacture or artist
to your residence or business.
Please note that we are unable
to arrange delivery to P.O. boxes.
Standard shipping charges are
based on the total price of an
order and shown in the chart below.
| Standard
Ground Shipping within the
United States : |
|
Order
total |
Shipping
cost |
| Up
to $34.99 |
$4.95
|
| $35
to $49.99 |
$5.95 |
| $50
to $74.99 |
$7.95
|
| $75
to $99.99 |
$8.95
|
| $100
to $199.99 |
$9.95 |
| $199.99
& up |
$12.95 |
|
| Freight
: Furniture & Oversized
Items |
|
Order
total |
Shipping
cost |
|
Up
to $199.99 |
$45.00
|
|
$200
to $299.99 |
$65.00 |
|
$301
to $450.99 |
$125.00
|
|
$451
to $650.99 |
$175.99 |
|
$700
& up Call for
quote! |
|
|
*Shipping
surcharges for oversized
and furniture items are
in addition to the costs
shown below: |
Delivery
Time :
Delivery times vary from product
to product. Many of our products
are individually constructed and
painted at the time your order
is placed and considered made-to-order,
please allow 2-8 weeks for completion
and 3-7 days for shipping. PlusBabyBlanket
will make every effort to expedite
your order, however we work with
many artisans and manufactures
therefore shipping schedules may
vary and can exceed 8 weeks. You
will be notified by email or phone
when your order has shipped.
Freight
Shipping for Oversized Merchandise
:
If the furniture or merchandise
you ordered exceeds the weight
and size standards for shipping
with UPS or FedEx, shipping will
be arranged with a Freight Carrier.
Please review the following information
to ensure a smooth delivery.
-
Freight Services
If a specialized freight carrier
is used to ship your item, the
carrier will contact you to schedule
a delivery time. Deliveries are
typically scheduled within a four-hour
window. Please note that the term
"Delivery" does not
typically include having the merchandise
brought into your home, up stairs,
unpacked or assembled. If you
are in need of inside delivery
and set up you may arrange for
White Glove Service through most
carriers. This service usually
includes merchandise brought into
your home and placed in the spot
you like, unpacked and assembled.
There is an additional charge
for White Glove Service, however
most freight carriers offer this
service and each companies policies
vary. Please let us know in advance
if White Glove Service is best
for you so we may quote and arrange
it in advance.
-
Freight Delivery Time
In most cases, you will be notified
by the freight carrier directly
when your order is ready to be
shipped. Once your furniture is
picked up from the manufacture,
shipping generally runs 7-10 business
days en route. The carrier will
be instructed to call you ahead
of time to set up a delivery time
for residential deliveries. If
you have not heard from the freight
company within 10 days after pick
up, please notify PlusBabyBlanket
and we will contact the company
for your tracking number and provide
you with their number for a delivery
appointment.
-
Freight Receipt & Damages
You must be present to receive,
inspect and sign for your delivery.
In case of shipping damage: We
strongly urge you to inspect both
the box and the merchandise immediately
upon receipt. Please make note
of any minor or major damage on
the bill of lading before signing
and in the drivers presence. If
damage is present on the outside
of the box or package, ask the
driver to wait while you inspect
your furniture. Again note any
damage of the bill of lading before
you sign. Please notify the freight
company and PlusBabyBlanket
of the damage immediately. It
is your responsibility to submit
the claim to the shipping company
to receive compensation. You are
still responsible for the payment
of all merchandise in the event
of shipping damage, including
the replacement cost of the damaged
pieces. PlusBabyBlanket
cannot refund shipping or freight
charges.
-
Freight Payment
In most cases your freight and
delivery charges will be prepaid
before it ships. When an item
is shipped freight collect, the
carrier will collect shipping
and handling charges from you
at the time of delivery. We will
not apply these costs to your
order. The carrier will call you
to schedule a delivery time and
provide you with the actual shipping
costs.
International
Shipping :
International Shipping Rates including
Alaska & Hawaii will be calculated
upon our receipt of the order.
Our website does not calculate
international shipping rates.
Your order will not ship until
you confirm the shipping method
and rate that will be charged.
You will be contacted via email
within 24 hours of placing your
order. All International Orders
are subject to review, and we
reserve the right to mark an order
as canceled if we feel the payment
is not legitimate. It is best
to contact us ahead of time before
placing an international order.
We do not ship all of our products
internationally.
Sales
Tax :
No sales tax will be charged if
the delivery address is located
out of the state of California.
All deliveries in California will
be charged an 8.25% sales tax
on merchandise.
